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Enterprise Architecture

Enterprise architecture is a holistic approach to managing and aligning an organization’s business processes, information systems, technology infrastructure, and human resources. It involves designing and implementing a strategic framework that enables organizations to achieve their goals, optimize their resources, and adapt to changes in the marketplace.

How the Balanced Score Card Enhances the 4 Perspectives of Success

Balanced Scorecard: Your Enterprise Architect’s Guide to Mastering Business Performance with the 4 Perspectives of Success

The balanced scorecard (BSC) is a strategic management system that goes beyond traditional financial measures and incorporates four key perspectives for a more comprehensive view of business performance. Developed by Robert S. Kaplan and David P. Norton in 1992, the BSC is a superhero tool… Read More »Balanced Scorecard: Your Enterprise Architect’s Guide to Mastering Business Performance with the 4 Perspectives of Success

Getting Started with ITSM: Understanding ITIL and IT Service Management

Getting Started with ITSM: Understanding ITIL and IT Service Management

In this article, we’ll review two very close concepts that can improve your customers’ satisfaction. ITIL, or Information Technology Infrastructure Library, is a globally recognized framework that provides best practices for IT Service Management. ITSM, or IT Service Management, in turn, refers to the management… Read More »Getting Started with ITSM: Understanding ITIL and IT Service Management